Our Receptionists

Our receptionists focus on providing compassionate and efficient service for you and your pet, as well as maintaining medical records. They act as a link between you and your veterinarian, communicating questions and concerns, and scheduling appointments for your pets with doctors or technicians. They are also happy to provide information about flea, tick, and heartworm prevention. 

Our Receptionists

Randi
Randi, Head Receptionist

Randi moved to Asheville in 2003 after graduating summa cum laude and as “University Scholar” with her double B.A. Degree in Art History and English at Western Carolina University. When Randi joined the team at CSAH in 2005, she brought years of experience of working at a privately funded humane society, where she also volunteered her time by writing their Pet of the Week column for the local newspaper, judging dog shows, organizing educational tours for local youth groups and schools, and promoting the affordable spay/neuter assistance program. At CSAH, Randi spends her time writing/updating forms and manuals, revising brochures, and leading the receptionist team to be the most compassionate and skilled client care providers possible. Randi loves spending time with her husband and 3 children and also enjoys photography, painting, writing, and laughing.

Brittany

Brittany is a native of Buncombe County and currently resides in Weaverville. Brittany has had ample experience with horses and has participated for 15 years in riding competitions such as English, Western, Halter, and Barrel Racing. She is a member of the National Barrel Horse Association (NBHA), of which she and has been a world qualifier 2004-2010. Brittany and Dottie won the title of NBHA Third Division Champions in 2006 and Second Division Reserve Champions in 2007. In her spare time, Brittany enjoys trail riding and barrel racing with her 3 horses, Dottie, Princess, and Blue Boy, and spending time with her other smaller four legged kids, a Doberman (DeSoto), a Jack Russel (Lacey) and cat (Binx). 

Evan

Evan hails originally from Raleigh, NC. While volunteering at an animal shelter in Port Townsend, Washington, he realized how rewarding it is to work with animals. He moved to Asheville in 2009 and currently attends Asheville-Buncombe Technical Community College. He rooms with his best friend, a Lab-Shepard mix named Toby. Evan brings a friendly, positive attitude and stellar work ethic to our hospital, and is enjoying learning about veterinary medicine.

Julie
Julie

Julie was born in Houston, Texas but was raised in the beautiful mountains of Western North Carolina. She successfully graduated from Western Carolina University with a BS in Nutrition and Dietetics. Ever since she was a little girl, she has had a big place in her heart for all types of animals. Working at Charlotte Street Animal Hospital has provided the opportunity to fill a part of her life she felt had been missing. She loves working with and providing care for animals. Julie shares her home in the small town of Mars Hill with her loving fiancé, her red-nosed Pit Bull, Kane, and a hound mix named Angel.  Julie enjoys smiling, running, cooking, and being outdoors.

Laura

After living for twenty-two long years in South Florida, Laura happily made the move to the mountains of Western North Carolina. She brings with her years of experience gained from working in animal hospitals as a veterinary assistant and as a receptionist. We are glad to hear her insist that the clients and staff of CSAH are the most wonderful she has met!

Laura has a great interest in learning and often enrolls in college courses in the field of anthropology (her other great love), and spends her free time enjoying live, local music, going to the gym, and raiding antique stores and thrift shops for funky furniture to refurbish. She and her son Ryan share their home with a charming long-haired Chihuahua named Pilot, a black cat named Poe, a Siamese mix named Mantha, and the newly adopted orange tabby named Sparks. Laura’s sense of humor brightens our days and we are very happy to have her here at CSAH!

Bonnie

Bonnie proudly considers North Carolina her home, although she has lived 'here and there' a good portion of her life.  After completing a B.A. in English Literature from UNCW and traveling to Yorkshire, England on a fellowship, she relocated to Asheville on a whim and has been enjoying the refreshing view ever since.  For 5 years now, Bonnie has enjoyed working at CSAH, and continues to thrive in what she considers the most desirable office job environment; surrounded by beloved pets everyday!

She and her family share their home with a few of their own:  Leopold, a silly lab mix who is partial to cheddar cheese and peanut butter omelets, enjoys walks at the Biltmore and sleeping in on weekdays. Pacino, the adventurous outdoor cat, greets everyone with a rather feminine meow and would love to tell you about his younger days in Pisgah Forest, if only he were able to speak the English. They adopted a sensational Blue-Headed Pionus parrot from Phoenix Landing in 2011 that goes by the name of Estella~Fermina Daza; she prefers almonds to any other nut and loves to laugh.  Their most recent addition is a mischievous, medium-haired kitten named Yona who must wear a bell on her collar and is reapplied with soft-paws ~ every 2 weeks.

Bonnie completed the Wildlife Rehabilitation Workshop at the Nature Center in March of this year, and continues to study natural history, while helping orphaned cottontails in her spare time.   Her other interests include managing CSAH's website, helping lost pets, writing very short stories, and traveling on limited funds.

Katy

After living 25 years in Cleveland Ohio, Katy moved to beautiful Asheville to enjoy the scenery and abundance of vegan food.  Katy graduated in 2005 from Kent State University with a B.S. in Psychology and a minor in Justice Studies.  Katy joined the CSAH team in June 2011, bringing 14 years of various animal experience with her.  She loves to spend her lunch breaks in the cat room making the boarding kitties' stay even more enjoyable. 

Since 2007, Katy has been creating cat toys and other cute items for her Etsy store Catzilla Crafts, making well over 1,000 sales.  Her work has appeared in Crochet Today Magazine, Craft In: 12 Projects for your Own Crafty Gatherings, Animal Planet's Must Love Cats, and numerous blogs.  Her work can be found in several local shops in Asheville and at The Big Crafty art shows.  When she isn't crocheting and sewing, Katy enjoys playing video games, gardening, antiquing, home decorating, vegan baking, and watching MST3K.  The self-proclaimed Cat Lady lives with her three black cats (Taco, Chimichanga, and Biscuit) and her three rats (Wikileaks, Lemmiwinks, and Pfeffernusse.)