Our receptionists focus on providing compassionate and efficient service for you and your pet, as well as maintaining medical records. They act as a link between you and your veterinarian, communicating questions and concerns, and scheduling appointments for your pets with doctors or technicians. They are also happy to provide information about flea, tick, and heartworm prevention.
Randi moved to Asheville in 2003 after graduating summa cum laude and as “University Scholar” with her double B.A. Degree in Art History and English at Western Carolina University. When Randi joined the team at CSAH in 2005, she brought years of experience working at a privately funded humane society, where she also volunteered her time by writing their Pet of the Week column for the local newspaper, judging dog shows, organizing educational tours for local youth groups and schools, and promoting the affordable spay/neuter assistance program. At CSAH, Randi enjoys helping clients and assisting in many areas throughout the hospital, which include writing, editing, departmental scheduling, coaching, leading weekly receptionist team meetings, and whatever else is asked of her. Randi treasures any time spent with her lovely family and friends, and appreciates the rare time she spends on photography, writing, & painting.