Insurance & Payments
Find a payment solution that works for your budget.
We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.
Accepted Forms of Payment
- American Express
- Discover Card
- Personal checks (with proper identification)
- Pet insurance (see below)
- CareCredit (see below)
A deposit may be required for some treatments or hospitalized care. Healthcare plans requiring comprehensive care may require a 50% deposit to begin your pet's treatment. While we sometimes offer in-house payment options for emergencies on a case-by-case basis, we do charge 1.5% interest on all outstanding account balances older than 30 days. If an account becomes 120 days past due, Charlotte Street Animal Hospital may choose to refer your account to an outside collection agency.
Charlotte Street Animal Hospital charges $27 for returned checks.
Wellness Plans & Preventative Care Plans
We have various plan options, depending on your budget and the stage of your pet’s life.
Wellness plans also complement most types of pet insurance. If you're interested in these plans, you can sign up by filling out the appropriate Patient Forms.
Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.
When using pet insurance, payment is typically due when services are rendered and then your insurance company will reimburse you if applicable.
CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.
Your CareCredit card can be used for a variety of veterinary procedures, including:
- Spay and neutering
- Dental cleaning
- Parasite control and prevention
- Surgical procedures
- And more
Learn more at CareCredit.com.
"My Golden Retriever was injured with a torn ear. She was immediately taken in and sutured. The vet and staff were awesome in accommodating us. Definitely would highly recommend them."